Shipping Policy

Last Updated: May 01, 2026

Thank you for shopping with Rinstruments. We are committed to delivering your orders safely and efficiently. Please read our Shipping Policy carefully to understand our shipping procedures and timelines.

GENERAL

All orders are subject to product availability and payment verification. While we strive to maintain accurate inventory levels on our website, stock discrepancies may occasionally occur.

In the event an item becomes unavailable after an order is placed, we will contact you regarding:

  1. Estimated restocking timelines
  2. Partial shipment options
  3. Alternative product recommendations
  4. Refund options for unavailable items

ORDER PROCESSING

Orders are typically processed within 1–3 business days after payment confirmation.

Please note:

  1. Orders are not processed on Sundays or public holidays.
  2. Large-volume orders or specialized products may require additional processing time.
  3. Customers will be notified in case of any unexpected delays.

SHIPPING COSTS

Shipping charges are calculated during checkout based on:

  1. Delivery location
  2. Package dimensions
  3. Package weight
  4. Shipping method selected

The shipping cost displayed at checkout will be the final shipping charge payable by the customer.

SHIPPING METHODS & DELIVERY TIMES

Standard Shipping

Estimated delivery: 5–10 business days

Express Shipping

Estimated delivery: 2–5 business days

Delivery timelines are estimates only and may vary depending on destination, courier service, weather conditions, public holidays, or other unforeseen circumstances.

CHANGE OF DELIVERY ADDRESS

Requests to modify the delivery address must be submitted before the order has been dispatched.

To request an address change, please contact our support team with your Order ID and updated shipping details.

Once an order has been shipped, delivery addresses cannot be modified.

ITEMS OUT OF STOCK

If an item becomes temporarily unavailable after an order has been placed:

  1. Available items may be shipped immediately.
  2. Remaining items will be shipped once stock becomes available.
  3. Customers may request a refund for unavailable items.

TRACKING INFORMATION

Once your order has been shipped, you will receive an email containing:

  1. Shipment confirmation
  2. Tracking number
  3. Courier details
  4. Tracking link

Tracking updates are provided directly by the shipping carrier.

DELIVERY DELAYS

While we strive to meet estimated delivery timelines, delays may occasionally occur due to:

  1. Weather conditions
  2. Transportation disruptions
  3. High shipping volumes
  4. Public holidays

If your shipment exceeds the estimated delivery timeframe, please contact our support team for assistance.

DAMAGED PARCELS

If your shipment arrives damaged:

  1. Inspect the package before accepting delivery whenever possible.
  2. Take photographs of the package and product.
  3. Notify us within 48 hours of delivery.

Where applicable, replacement or refund requests will be processed after verification.

LOST SHIPMENTS

If a shipment is confirmed lost by the courier service, Rinstruments will arrange:

  1. A replacement shipment, or
  2. A refund, subject to courier investigation and confirmation.

TAXES

Applicable GST and taxes are calculated and displayed during checkout.

QUESTIONS

If you have any questions regarding our Shipping Policy, please contact us:

Rinstruments

📧 Email: support@rinstruments.com

🌐 Website: https://rinstruments.com

Our customer support team will be happy to assist you with any shipping-related inquiries.